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AI Usage Policy

Version 2.0

Last revised on: September 28, 2026

This Spellar AI Usage Policy (the "Usage Policy") applies to all AI-powered features within the Spellar application (the "Spellar AI"), including the AI copilot, meeting summaries, transcription and speaker naming, and content suggestions, operated by Spellar LTD ("Company", "us", "our", or "Spellar"), a company registered in England and Wales under company number 16213772, with its registered office at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. The Spellar AI is powered by AI models provided by OpenAI, Anthropic, Google, Perplexity, Mistral and ElevenLabs. Before you start interacting with the Spellar AI, please review carefully this Usage Policy.

IF YOU DO NOT AGREE WITH ANY PART OF THIS USAGE POLICY, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO BE BOUND BY THIS USAGE POLICY, THEN DO NOT INTERACT WITH THE SPELLAR AI.

This Usage Policy should be read alongside our Terms of Service, Privacy Policy, and Terms of Subscription.

1. Spellar AI. We want everyone to use the Spellar AI safely and responsibly. The Spellar AI is designed to provide assistance, answer queries, and engage in conversation related to the content available on the Spellar application (the "App"). While the Spellar AI is a powerful tool, it is important to note that it may not cover every possible scenario or question. Its capabilities are focused on the App and its content, and you are encouraged to utilize the Spellar AI within the scope of its intended purpose.

2. Prohibited Use. Spellar reserves the right to take appropriate action, including the suspension or termination of the Spellar AI access, in response to any violation of this Policy. We don't allow the use of the Spellar AI for the following:

  • Illegal activity. We prohibit the use of the Spellar AI for illegal activity.

  • Child Sexual Abuse Material or any content that exploits or harms children. We may report CSAM to the National Center for Missing and Exploited Children.

  • Generation of hateful, harassing, or violent content, including but not limited to: content that expresses, incites, or promotes hate based on identity; content that intends to harass, threaten, or bully an individual; content that promotes or glorifies violence or celebrates the suffering or humiliation of others.

  • Generation of malware. Content that attempts to generate code that is designed to disrupt, damage, or gain unauthorized access to a computer system.

  • Activity that has high risk of physical harm, including: weapons development; military and warfare, management or operation of critical infrastructure in energy, transportation, and water; content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders.

  • Activity that has high risk of economic harm, including: multi-level marketing; gambling; payday lending; automated determinations of eligibility for credit, employment, educational institutions, or public assistance services.

  • Fraudulent or deceptive activity, including: scams; coordinated inauthentic behavior; plagiarism; academic dishonesty; astroturfing, such as fake grassroots support or fake review generation; disinformation; spam; pseudo-pharmaceuticals.

  • Adult content, adult industries, and dating apps, including: content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes sexual services (excluding sex education and wellness); erotic chat; pornography.

  • Political campaigning or lobbying, by: generating high volumes of campaign materials; generating campaign materials personalized to or targeted at specific demographics; building conversational or interactive systems such as chatbots that provide information about campaigns or engage in political advocacy or lobbying; building products for political campaigning or lobbying purposes.

  • Intentionally inputting sensitive personal data into AI chat features. You should not provide sensitive personal data such as financial details, government identification numbers, health records, or other confidential information to the Spellar AI chat features. Note: Audio processing inherently involves personal data (such as your voice and meeting content), and the processing of such data is covered by our Privacy Policy.

  • Activity that violates people's privacy, including: tracking or monitoring an individual without their consent; facial recognition of private individuals; classifying individuals based on protected characteristics; using biometrics for identification or assessment; unlawful collection or disclosure of personal identifiable information or educational, financial, or other protected records.

  • Engaging in the unauthorized practice of law, or offering tailored legal advice without a qualified person reviewing the information. The Spellar AI is not designed to provide legal advice. You should not rely on our models as a sole source of legal advice.

  • Offering tailored financial advice without a qualified person reviewing the information. The Spellar AI is not designed to provide financial advice. You should not rely on our models as a sole source of financial advice.

  • Telling someone that they have or do not have a certain health condition, or providing instructions on how to cure or treat a health condition. Spellar AI is not designed to provide medical information. You should never use the Spellar AI to provide diagnostic or treatment services for any medical conditions. The Spellar AI should not be used to triage or manage life-threatening issues that need immediate attention.

  • High risk government decision-making, including: law enforcement and criminal justice; migration and asylum.

3. DISCLAIMER.

WE DO NOT OFFER OR PROVIDE ANY KIND OF MEDICAL ADVICE OR OTHER HEALTHCARE SERVICE, INCLUDING WITHOUT LIMITATION, ANY TESTING, DIAGNOSIS OR EVALUATION RELATED TO MENTAL HEALTH. IF YOU HAVE ANY PROBLEM WITH YOUR HEALTH, YOU SHALL VISIT, CALL OR CONSULT WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROFESSIONALS.

THE SPELLAR AI'S RESPONSES ARE FOR INFORMATIONAL PURPOSES ONLY, YOU SHOULD NOT CONSTRUE ANY SUCH INFORMATION OR OTHER MATERIAL AS MEDICAL, LEGAL, TAX, INVESTMENT, FINANCIAL, OR OTHER ADVICE. YOU ALONE ASSUME THE SOLE RESPONSIBILITY OF EVALUATING THE MERITS AND RISKS ASSOCIATED WITH THE USE OF ANY INFORMATION ON THE COURSE BEFORE MAKING ANY DECISIONS BASED ON SUCH INFORMATION.

4. Accurate Information. Spellar AI is developed to provide information based on the training data and capabilities of its underlying AI models. While we make every effort to ensure the accuracy of the information provided, users should be aware that the Spellar AI may not always reflect the most current developments, news, or changes. Users are encouraged to independently verify critical information from reliable sources, especially in situations where accuracy is paramount. The Spellar AI is not a substitute for professional advice, and users should consult relevant experts or authorities for specific and crucial matters. In the event that the Spellar AI provides information that seems unclear or contradictory, please exercise caution and seek clarification from appropriate sources. You are responsible for validating information obtained through the Spellar AI, understanding its limitations, and using their judgment accordingly.

5. Privacy and Security. While interacting with the Spellar AI, you shall not share sensitive personal information, including but not limited to passwords, financial account details, government identification numbers, or confidential data. The Spellar AI is not designed to handle or store such information. Conversations with the Spellar AI may be logged and/or stored beyond the current session. We will never request personal data through the Spellar AI. If you encounter any communication that appears to be seeking such information, please report it immediately to support@spellar.ai. Users are responsible for ensuring the security of their devices and accounts. Spellar is not liable for any unauthorized access or security breaches that may result from the user's failure to maintain the security of their personal information.

6. Online Assistance and Customer Care. To speak to customer care, email us at hi@spellar.ai or write to us at: Spellar LTD 71-75, Shelton Street Covent Garden London, WC2H 9JQ UNITED KINGDOM

7. Limitation of Liability. Spellar makes no express or implied warranties, including warranties of merchantability or fitness for a particular purpose, on the Spellar AI. To the maximum extent permitted by applicable law, Spellar, its affiliates, directors, employees, agents, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use or inability to use the Spellar AI. We assume no responsibility for any errors, inaccuracies, omissions, or other deficiencies in the Spellar AI's responses. The Spellar AI is provided "as is" and "as available" without any representations or warranties, express or implied. Users expressly agree that their use of the Spellar AI is at their sole risk. We do not warrant that the Spellar AI will meet user requirements, be uninterrupted, secure, error-free, or that any defects will be corrected. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, Spellar liability is limited to the maximum extent permitted by law. We disclaim any and all liability for any actions taken or not taken based on the information provided by the Spellar AI. Users are responsible for independently verifying critical information and making decisions based on their own judgment.

8. AI Providers and Data Processing

When you use Spellar AI features, your input (such as text, transcripts, or meeting audio sent for transcription) is sent to third-party AI providers via their APIs for processing. Our current AI providers are:

Requests to these providers pass through Cloudflare AI Gateway. If you use Spellar through Setapp, AI requests covered by your Setapp AI credits are processed by MacPaw.

We do not use your data to train any AI models. Your interactions are processed via API calls only. Our API agreements with these providers contractually prohibit them from using customer data for model training. No AI provider retains your data beyond what is necessary to process the immediate request.

When you use AI features:

  • Your input is transmitted to the relevant AI provider's API for processing
  • Responses are returned to the Spellar application and may be stored as part of your account data
  • You can request deletion of your conversation history at any time by contacting hi@spellar.ai
  • All communications with AI providers use TLS encryption in transit
  • Data at rest is encrypted on our servers

AI providers may change from time to time. We will update this policy to reflect current providers.

9. AI Limitations and Disclaimers

Please be aware of the following limitations when using Spellar AI features:

  • AI models may occasionally produce inaccurate, incomplete, or inappropriate responses
  • Responses are generated based on patterns in training data and may not always be factual
  • AI models have knowledge limitations and may not reflect the most current information
  • AI outputs should not be relied upon for critical decisions without independent verification
  • Response quality may vary based on input clarity and context
  • AI features may contain biases despite our best efforts to minimize them
  • AI-powered features may be modified, improved, or discontinued at any time

10. AI Safety Commitments

We are committed to:

  • Responsible AI use following industry safety guidelines and best practices
  • Transparent communication about AI capabilities and limitations
  • Regular monitoring and review of AI outputs for safety and appropriateness
  • Protecting user privacy in all AI interactions
  • Providing clear information about which AI providers process your data

11. General Terms. This Usage Policy incorporates and is subject to the Terms of Service and Privacy Policy. We reserve the right to change this Usage Policy from time to time in our discretion to the extent permitted by the applicable law.

Last Updated: September 28, 2026